Welcome to MINERVA Consulting

Minerva Consulting is dedicated to delivering tangible, measurable benefits to the operating results of financial services organizations. We work to optimize all their resources. Our experience working in, as well as consulting to, a variety of firms, has given us the ability to understand the organization as a whole. This broad view enables us to identify the risks and benefits of any proposed changes, which is critical to achieving holistic, sustainable results.

We work with our clients to ensure that every aspect of their organizations are aligned to meet their clients’ expectations,ensuring valuable resources are used effectively. The result is an organization that knows it has the right people, technology, processes and culture to be successful.

Examples of ways we have helped our clients include:

• Conducting Revenue Enhancement Projects to optimize the revenue each client contributes to the organization
  
  
• Managing Loan Workouts of delinquent commercial real estate and non-real estate assets
  
  
• Conducting Operational Effectiveness Projects including staff modeling, channel optimization, process reengineering and improvement
  
  
• Developing Product Pricing Strategies to maximize fee income
  
  
• Analyzing System Integration within processes to ensure automation is being used efficiently and effectively
  
  
• Reviewing the Client Service Strategy to determine if the advertised experience is being delivered
  
  
• Reviewing Organizational Structure and span of control to optimize management of work teams